Mortgage Support Services
Our extended office solution supports mortgage providers
Sundaram works with mortgage brokers, aggregators and lenders to support their operations, from processing the initial application through to mortgage discharge from the relevant authority. Professionals in Australia work with our Mortgage Support team in India to manage both daily activities and compliance.
Mortgage Support Services
Make our extended office part of your mortgage team
Mortgage companies – including some of Australia’s leading mortgage and financial services companies, engage Sundaram Business Services to:
- create efficiencies
- lower costs
- reduce turnaround times
- ensure timely and accurate reporting.
Sundaram supports mortgage companies with a comprehensive suite of services, including day-to-day operations like loan processing, daily lender updates, commissions management, and management reporting. Our expertise lies in loan settlements, property lending software applications, and application data capture. And we can undertake all your financial document reviews: payslips, ID documents, bank statements, tax returns, loan serviceability applications, funding position statements and more.
We also conduct compliance audits under the National Consumer Credit Protection Act 2009 (NCCP).
Support we provide
Mortgage Broker Support
- Application processing
- Validation and vetting of supporting documents
- Submission of applications to lenders
- Commissions management
- Compliance management
Mortgage Aggregator Support
- Broker accreditation
- Lender product updating
- Broker commission processing
- Broker compliance
Efficiencies for mortgage brokers, aggregators and lenders
Flexible outsourcing:
scale up when you need it
$200m
In commissions processed
$800m
Worth of loan applications
400K+
Compliance audits
300K+
Loans products administered
Save on your processing costs
Some of our mortgage clients have lowered their processing costs by up to 35%, through process controls, reduced turnaround time and timely reporting
Technology that suits you
We use the technology that you use: Podium, Mercury, Flex, Spectrum, Symmetry and Xplan, as well as your custom software and proprietary applications
Feature case study
They trust us
One of Australia’s leading mortgage and financial services companies uses Sundaram to lower operating costs, create efficiencies and improve turnaround times
— Jayne Coppins
CompliFast Solutions Manager, QED Risk Services
