Mortgage Support Services
Our extended office solution supports mortgage providers
Sundaram works with mortgage brokers, aggregators and lenders to support their operations, from processing the initial application through to mortgage discharge from the relevant authority. Professionals in Australia work with our Mortgage Support team in India to manage both daily activities and compliance.
Mortgage Support Services
Make our extended office part of your mortgage team
Mortgage companies – including some of Australia’s leading mortgage and financial services companies, engage Sundaram Business Services to:
- create efficiencies
- lower costs
- reduce turnaround times
- ensure timely and accurate reporting.
Sundaram supports mortgage companies with a comprehensive suite of services, including day-to-day operations like loan processing, daily lender updates, commissions management, and management reporting. Our expertise lies in loan settlements, property lending software applications, and application data capture. And we can undertake all your financial document reviews: payslips, ID documents, bank statements, tax returns, loan serviceability applications, funding position statements and more.
We also conduct compliance audits under the National Consumer Credit Protection Act 2009 (NCCP).
Support we provide
Mortgage Manager Support
- Update pre-credit information
- Credit Analysis & Application Processing
- Loan Management till closure
- Commissions management
- Accounts Payable
- Compliance (Loan and Broker)
Mortgage Broker Support
- Vetting of Supporting Documents
- Preparation of borrowing capacity calculator
- Lender product comparison
- Lender product updates
- Loan Submission & Settlement
- Compliance (Loan and Broker)
- Commission Management
Mortgage Aggregator Support
- Lender Product Updates
- Lender Product comparison
- Broker Accreditations
- Compliance (Loan and Broker)
- Commissions management
Consumer Finance Support
- Credit Enquiries
- Post Settlement Audit
- Full Contracts Audit
- Collection Audits
- Amortization schedule
- Declined Audits
- AML – Suspicious matters report
Efficiencies for mortgage brokers, aggregators and lenders
Flexible outsourcing:
scale up when you need it
$2B
In commissions processed
$750M
Worth of loan applications
120K+
Compliance audits
3M+
Loans products administered
Save on your processing costs
Some of our mortgage clients have lowered their processing costs by up to 35%, through process controls, reduced turnaround time and timely reporting
Technology that suits you
We use the technology that you use: Podium, Mercury, Flex, Spectrum, Symmetry and Xplan, as well as your custom software and proprietary applications
Feature case study
They trust us
One of Australia’s leading mortgage and financial services companies uses Sundaram to lower operating costs, create efficiencies and improve turnaround times
— Jayne Coppins
CompliFast Solutions Manager, QED Risk Services
FAQ
Mortgage Support Services – Frequently Asked Questions
We support mortgage brokers, aggregators, and lenders with application processing, credit analysis, loan management, compliance documentation, commissions processing, reconciliation, and reporting.
We assist brokers with application processing, document validation and vetting, valuation ordering, loan submission and settlement, compliance documentation, commissions management, and vendor calling services.
For lenders, we handle credit analysis, loan processing, loan management through to closure, commissions processing, and accounts payable and receivable.
We assist aggregators with lender product updates, broker accreditations, compliance, commissions processing, reconciliations, and reporting.
We manage file audits, verification audits, and consumer loans (Asset settlement, contract, AML & KYC).
Sundaram has been supporting Australian mortgage companies for over 18 years, with many clients maintaining long-term partnerships of 10+ years.
