Mortgage Support Services

Our extended office solution supports mortgage providers

Sundaram works with mortgage brokers, aggregators and lenders to support their operations, from processing the initial application through to mortgage discharge from the relevant authority. Professionals in Australia work with our Mortgage Support team in India to manage both daily activities and compliance.

Mortgage Support Services

Make our extended office part of your mortgage team

Mortgage companies – including some of Australia’s leading mortgage and financial services companies, engage Sundaram Business Services to:

  • create efficiencies
  • lower costs
  • reduce turnaround times
  • ensure timely and accurate reporting.

Sundaram supports mortgage companies with a comprehensive suite of services, including day-to-day operations like loan processing, daily lender updates, commissions management, and management reporting. Our expertise lies in loan settlements, property lending software applications, and application data capture. And we can undertake all your financial document reviews: payslips, ID documents, bank statements, tax returns, loan serviceability applications, funding position statements and more.

We also conduct compliance audits under the National Consumer Credit Protection Act 2009 (NCCP).

Support we provide

Mortgage Broker Support

Mortgage Aggregator Support

Efficiencies for mortgage brokers, aggregators and lenders

Flexible outsourcing:
scale up when you need it

$200m

In commissions processed

$800m

Worth of loan applications

400K+

Compliance audits

300K+

Loans products administered

Save on your processing costs

Some of our mortgage clients have lowered their processing costs by up to 35%, through process controls, reduced turnaround time and timely reporting

Technology that suits you

We use the technology that you use: Podium, Mercury, Flex, Spectrum, Symmetry and Xplan, as well as your custom software and proprietary applications

Feature case study

They trust us

One of Australia’s leading mortgage and financial services companies uses Sundaram to lower operating costs, create efficiencies and improve turnaround times

“You align with our values and our core business ideas and what we’re trying to achieve for the industry in Australia. The Sundaram team are completely on board with us. I see it as an ongoing relationship and I couldn’t be happier.”

— Jayne Coppins

CompliFast Solutions Manager, QED Risk Services

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