Relationships are everything
Sundaram Business Services are innovators in the global outsourcing services market. Founded in 2001, we tailor our service offering to each client’s needs, and deliver leading outsourcing services to global clients in locations including Australia, New Zealand and the UK.
Relationships are everything
We support our clients to transform their business processes by providing a range of extended office support solutions. We proudly collaborate with respected businesses that are aligned with our values. The Sundaram Way is centred on: Service, Discipline, Prudence, Fair Play, Openness, Honesty, Integrity, Humility and, above all, Relationships.
Our experienced and approachable team are some of the best in the global outsourcing business. We have team members based in Australia, India and the UK, making face-to-face meetings possible if and when required. We welcome our clients to visit our offices in India.
As a part of one of India’s largest and most respected financial institutions, Sundaram Finance Group, we are a strong and established business that’s here for the long haul.
Accreditations and memberships
Selecting an offshore, outsourcing partner is a big deal. We understand you will have lots of questions for us and plenty of compliance considerations to address.
We hold external accreditations and memberships that are a testament to our professionalism and standards of operation. You can find out more about us by reviewing our FAQs or getting in touch to book a meeting with our team.
Our people
Sundaram’s team
With senior team members located in Australia, India and the UK, we truly are a global operation, with some of the best in the business at the helm. Find out more about our seasoned executive team.
Deepa Ramesh
Chief Executive Officer
Technology professional with over 3 decades of experience spanning varied industries
Senthil Nathan
Chief Financial Officer
A Chartered Accountant with 15 years at SBS, leading SMSF and CFO verticals at SBS.
Harish Rao
Chair – Advisory Panel
Established Sundaram’s presence in Australia. MBA (Finance), Monash University.
Kumar Kalayanakumar
Member Advisory Panel
Entrepreneur and a leader in the Australian Real Assets investment industry.
Deepa Ramesh
Chief Executive Officer
Technology professional with over 3 decades of experience spanning varied industries
Work with us
We’re looking for talented people
We constantly endeavour to build an inspirational work environment. We employ and train the best people, who are client-focused and action-oriented.
FAQ
Frequently Asked Questions
SBSL delivers its services exclusively from its own secure facilities, using its own employees, on infrastructure that it owns and operates. We do not subcontract service delivery. That single design choice removes a large category of third-party risk, and it means SBSL operates, monitors, and is accountable for every control described in this document.
Our layered security model includes multiple stages that strengthen client data security at each level. It starts with implementing the right physical security, network security, endpoint security, effective identity and access controls, data security, proper employee training, and strong governance and assurance.
- Australian Privacy Act 1988 and the Australian Privacy Principles
- India’s Digital Personal Data Protection (DPDP) Act, 2023
- ISO/IEC 27001:2022
The team sits apart from day-to-day delivery so that it can review operations objectively, and it works closely with the IT team, the Data Protection Officer and process owners.
So, they maintain the management systems, monitor compliance, coordinate incidents, drive awareness, and support customers.
1. Zone 1- Perimeter and reception
2. Zone 2- Business and support areas
3. Zone 3-Service delivery zone
4. Zone 4-Restricted zone
Zone 3 remains paper-free, clear desk, and no personal devices are allowed, and Zone 4 is completely restricted and not authorised for entry.
Yes, SBSL runs its own data centre and delivery network. Our technology and network security include a network perimeter, server and identity infrastructure, hardened desktops, endpoint protection (CrowdStrike Falcon), internet and email controls, security monitoring (ManageEngine SIEM), availability and performance monitoring (Site24x7), and a dedicated IT team.
We have a security incident and breach management lifecycle with the following steps: Detect, Triage, Contain, Eradicate and Recover, Notify, and Learn.
