How SBS gives you the edge
- Credibility and Reliability: Part of the 100+-year-old Sundaram brand in India.
- Information Security and Compliance: ISO 27001:2013, ISO 9001:2015
- Scalability: Over 650 people working 24/7 in two delivery centres in two different states in India.
- Long term orientation: Serving companies for over 15 years.
- Customer Service Orientation: Driving the purpose of delivering customer’s promises
- Quality Orientation: Robust incident management system driven by best practices of Six Sigma.
Ready to gain a competitive edge?
What our clients have to say
Margaret Mote from bongiorno group
"We couldn't be more delighted with the business partnership we have with SBS. We have moved on from outsourcing only our SMSF business to now outsourcing our tax returns as well. It is important for anybody considering outsourcing that you treat the team as part of your business and we encourage anybody who is thinking about outsourcing to considering partnering with SBS."
James Edmonds from Powerwrap
“They’ve really switched on in terms of being able to understand what our process are and not simply taking a process and doing it without a sort of questioning and having any insights. In terms of the reason why we see SBS as our partnership is exactly that is any partner that you have within business you want to be able to have shared set of values. Quite frankly SBS have been very proactive about offering additional services and helping us understand how we can actually build better efficiencies within the organization.”
Jayne Coppins from QED Risk Services
“Not only that you align with our values and our core business ideas and what we’re trying to achieve for the industry in Australia and attention to detail, I have found to be exceptional. The SBS management and the team even down to our individual team members I believe that they are completely on board with us, they take ownership of their role and they are really a great team to work with. They listen to what our needs are, offer assistance and I just see it as an ongoing relationship and I couldn’t be happier.”
Connie Mckeage from ONEVUE
"the reason why we chose SBS in the first place is that we thought we could develop a very good long term partnership with people that we trusted they were competent and I’ve never looked back. We still make the same decision. What people say, as you will know, is that prices what you pay and value is what you will get. We get a lot of value from SBS but let me tell you why this relationship is most important. We really really value the relationships that we’ve built, we trust the people and the organization and they really deliver constantly very good quality."
News and shopping web portal
"It has been a hassle free journey with SBS, they understand the requirement and act on it real time which makes the complete Transition smooth. The team at SBS is very knowledgeable and knows their responsibility very well. We are happy to be associated with them and would love to grow together in future."
Fintech company providing lending platform
“After engaging with SBS we streamlined the process, fixed customer issues and came up with programmed solutions”
“The team at SBS is very agile in terms of starting new campaigns and assimilating feedback. The team is very capable and has a deep understanding of the BPO space”
Nigel Harris from Burton Sweet
“We have been using Sundaram’s services since 2015, and they have become a highly valued part of our team. Sundaram provides an effective and flexible resource which enables us to get draft accounts out to our clients on a timely basis year round, especially during our busy summer season when we have reduced team members available in our own office.”
Customers are the base of any business. If you are planning on scaling up your business, then widening your existing … Read More