Automation Solutions


Business processes include a sizeable amount of repetitive and rule-based tasks which are performed manually. There are also multiple systems and technologies which most times do not integrate well creating inefficiencies.



SBS is actively leveraging the use of Robotic Process Automation in its engagements with clients to automate repetitive, rule-based, repeatable tasks to improve efficiency and accuracy by enhancing the capability of the existing workforce through software robots. The bots interact with websites, business and desktop applications, databases across multiple systems to execute repetitive work that replicates the user’s work flow to improve efficiency and accuracy by enhancing the capability of the existing workforce through software robots.

As a first step, SBS undertakes a Business Process Study to identify the areas within your processes that are business-rules-based, non-subjective, repetitive tasks that could benefit from RPA and support you as you implement these changes. SBS helps organisations prioritize tasks that are:

  1. Highly repetitive and high in volume. These are tasks that RPA can easily perform as they take away significant time that could be spent on work that requires more human thinking that can add value and allow the organization to grow and scale
  2. Business-critical tasks that mandate no room for errors such as a compliance violation, or a process backlog that causes routine missing of deadlines
  3. High-Value Tasks such as financial transactions



After obtaining a thorough understanding of the existing processes, SBS redesigns customer processes to integrate them with appropriate tools and technologies and sets a roadmap to expand the scope of RPA in other business processes



SBS can help you reap the benefits of RPA during the implementation period not just in offsetting the cost but in terms of process throughput and working hours saved

Accuracy – RPA provides accurate results, with precision in decision or calculation

Audit Trail – It provides the availability of fully maintained logs, which is essential for compliance

Cost Savings – RPA can provide cost savings ranging from 20%–60% of baseline FTE cost

Reliability – RPA removes the need to account for sick days, making services available 365 days a year

Return on Investment (ROI) – Typical RPA projects include multiple functional “pilots,” but the program is completed in 9 to 12 months with an ROI of less than one year

Productivity – RPA allows the freeing up of human resources for higher value-added tasks

Cross-Industry – The standardized procedures make processes compatible across industries

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