In today's rapidly changing business and economic environment, SBS has a proven, flexible delivery approach that adds value by providing customers measurable business results. Our three delivery models have been developed as solutions that address your business needs and support your on-going growth as the market landscape evolves. To help you navigate towards what is best for your company SBS engages in Business Process study of your processes and recommends the way forward through its three engagement models:
Business Process Study (BPS)
We believe that anything that can be measured can be managed. To stay at the forefront, organizations need to understand the problem in order to identify the right solutions that translate into early benefits and that are aligned to the end goal. The SBS Business Process study precedes all our engagements and is a crucial step in that direction.
The SBS BPS, the first step in the engagement, is a best practice diagnostic that encompasses structured methods for identifying and modifying existing processes by aligning operations to core competencies. It benchmarks current processes against best practices, identifies the non-core and non-value added activities and transforms to a future state streamlined process.
By understanding concerns around high variation in the performance, repeatability and scalability of business processes, SBS segregates the activities under each processes into specialized tasks:
- processes that require judgment (J) skillsets which rest with the client
- the knowledge (K) based tasks with complex sub-processes and
- repeatable rule (R) based tasks would either have scope for automation or outsourcing solutions or a combination of both as the case may be
BPS enables businesses to make decisions based on the current state of processes and helps them opt for the right engagement model.
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What our clients have to say
Margaret Mote - CEO at Bongiorno Group
"We couldn't be more delighted with the business partnership we have with SBS. We have moved on from outsourcing only our SMSF business to now outsourcing our tax returns as well. It is important for anybody considering outsourcing that you treat the team as part of your business and we encourage anybody who is thinking about outsourcing to considering partnering with SBS."
James Edmonds - COO at Powerwrap
“They’ve really switched on in terms of being able to understand what our process are and not simply taking a process and doing it without a sort of questioning and having any insights. In terms of the reason why we see SBS as our partnership is exactly that is any partner that you have within business you want to be able to have shared set of values. Quite frankly SBS have been very proactive about offering additional services and helping us understand how we can actually build better efficiencies within the organization.”
Jayne Coppins - CompliFast Solutions Manager at QED Risk Services
“Not only that you align with our values and our core business ideas and what we’re trying to achieve for the industry in Australia and attention to detail, I have found to be exceptional. The SBS management and the team even down to our individual team members I believe that they are completely on board with us, they take ownership of their role and they are really a great team to work with. They listen to what our needs are, offer assistance and I just see it as an ongoing relationship and I couldn’t be happier.”
Connie Mckeage - CEO at OneVue
"The reason why we chose SBS in the first place is that we thought we could develop a very good long term partnership with people that we trusted they were competent and I’ve never looked back. We still make the same decision. What people say, as you will know, is that prices what you pay and value is what you will get. We get a lot of value from SBS but let me tell you why this relationship is most important. We really really value the relationships that we’ve built, we trust the people and the organization and they really deliver constantly very good quality."
Nigel Harris - Partner at Burton Sweet
“We have been using Sundaram’s services since 2015, and they have become a highly valued part of our team. Sundaram provides an effective and flexible resource which enables us to get draft accounts out to our clients on a timely basis year round, especially during our busy summer season when we have reduced team members available in our own office.”