Manoj Aravindakshan Nair
Manoj Arvindakshan Nair has over 20+ years experience in retail finance and BPO and heads up the company from its Head Office in Chennai. Manoj is passionate that clients enjoy the full advantages of process outsourcing, with the best possible security, and that SBS treats clients’ business as carefully as its own. He is also committed to ensuring his colleagues have the best possible level of skills and training for the specific markets that SBS operates in, so that SBS meets every required level of certification and quality assurance.Prior to taking on the role of CEO of Sundaram Business Services, Manoj worked with Sundaram Business Services and Sundaram Finance Group in various capacities. In the past, he has worked with GE's consumer finance & cards businesses in India, in areas such as underwriting, sales, operations and debt recovery. Manoj is a certified 6 Sigma Black Belt. He holds a Bachelor’s degree in Economics
Risk & Compliance
Suresh has over 14 years’ experience in the finance and accounting domain. Earlier Suresh worked as Head of Operations at Datatracks Limited. Suresh is a Chartered Accountant and holds a Master’s degree in Commerce from University of Madras.
Head of International
Prabhakar has over 20 plus years of BPO experience in organisations such as Ford’s back office, Accenture and Capgemini. He is a Certified Lean Six-Sigma Black Belt Professional with incisive experience in improving and executing the processes, accomplishing corporate goals and profitability in processes such as R2A, P2P, O2C, Procurement in BPO industry.. Has Transitioned processes from many countries like Australia, New Zealand, Philippines, Singapore, UKI, Netherlands, Sweden & US covering the industry spread from Oil Exploration, Automotive, Service, Logistics and Telecom industries.
Head of IT
Prasad has over 18 years' experience in IT Infrastructure management services. His key skills are Data Centre Management, Networking, Disaster Recovery, Information Security.Prior to joining SBS, Prasad was associated with DataTracks Limited, Chennai (Second largest player in XBRL services) heading IT. His earlier assignments includes IT Consultant role with large Cisco partners.Prasad holds a Bachelor's Degree in Commerce from Sri Krishnadevaraya University and is a Cisco certified engineer.
Head of HR
Sneha serves as Head - Human Resources & Administration, bringing 15 years of professional experience in industries such as ITES and Financial Services. She is a thorough Human Resource professional with expertise in developing, recommending and implementing Human resource strategies and contributing to corporate priorities by promoting a culture of performance. Passionate about partnering with business teams to create and execute talent management and organizational effectiveness solutions that positively impact business performance. She has played various roles such as Talent Engagement, Talent Acquisition, Compensation & Benefits and Organization Development.
In this role, Sneha works closely with our Leadership Team on all talent matters. Her responsibilities include the oversight of all people-related programs including the previous roles she has handled.Having worked with Sundaram Finance group for 8 years, she is one of the key contributing members of Sundaram Finance group HR council. Being a HR Leader, her key focus remains to drive the people practices for both International and Domestic businesses. She holds a Master’s degree in Human Resource Management and a few certifications in the field of HR
Head – Sales and Marketing,
Lester has over 19 years of work experience working in diverse industry domains such as financial services, media, creative communication and aviation. Prior to joining SBS, he worked in companies such as Prasad Corporation, Maersk Global Services Centre, RR Donnelley Global Business Outsourcing and Jet Airways in the field of operations managing large teams. In SBS, he heads the sales and marketing initiatives of the company. Lester holds a bachelor's degree in Physics and a management diploma from the Indian Institute of Management, Calcutta. He is also a certified Six Sigma Green Belt.
Excellence and Quality
Assistant General Manager - Business Excellence & Quality, CISO, MR, Lean Six Sigma Master Black Belt, ISO 9001:2015 Lead Auditor, ISO 27001:2013 Lead Auditor, CMMI ATM with more than 20 years of professional experience in Quality Management and Quality Implementation across Organisations, spread across various regions in India.
Worked and Mentored on Quality Process Definition, Implementation and Auditing ISO 9001, CMMI, PCMM, ISO 27001, ISO 15189 Quality Management Systems. Experienced as MR- Management Representative and CISO – Chief Information Security Officer on GDPR, Australian Privacy Principles (APP), Risk Management System, Incident Management System, Change Management System, Information Security Management including BCP and Fire Drills for ISO and CMMI models. Handled multisite external audits for the organisations
Sr. Manager – Business
Kalyan Krishnan is a Senior Manager, Business Development at Sundaram Business Services. He comes with an experience in both Operations Management and Business Development. Kalyan started his career with Wipro handing Finance and Accounts for their clients in UK and US. Whilst doing that role, he had exposure in different sectors like Retail, Telecom and Real estate. In SBS, Kalyan is responsible for Market expansion initiative and works with Accountants in UK. Instrumental in tailoring their processes and identifying leakages suggesting relevant improvements.