Sundaram’s client has offices across Australia, as well as 100+ partners and 1,200+ staff members. They offer wealth management services, catering mainly to SMEs, as well as SMSF management and compliance.
Their staff are hardworking, high-achieving accountants and business advisory experts who had been bogged down with routine tasks. The firm was having difficulty recruiting skilled and trained staff members; further, ad hoc hiring was expensive and inefficient. Staff were working overtime to meet deadlines. They were missing opportunities to keep up with changes affecting their work practices and, most importantly, the time to nurture their existing client base.
It was immediately apparent that our client would benefit from Sundaram’s flexible staffing model. It was essential that our client could quickly scale up their workforce - fully qualified administration staff with specialist training would be required. Sundaram’s approach:
Sundaram supported our client with:
Sundaram worked with our client to ensure that the secure transition to the new operating system was completely seamless. With Sundaram’s flexible back-office model, as well as a team of professionals who could work from our client’s local offices, the workplace transformation was a resounding success.
The result? An 80% reduction in the amount of work related to accounts preparation - freeing up resources so that our client’s accountants and business advisors could focus on high-value, client-facing activities. Ultimately, they doubled the number of funds under administration, taking on more work while simultaneously creating significant cost savings.
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