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Hospitality

Scale up your hospitality business with our customizable, efficient and
scalable accounting services, tailor-made for the needs of the hospitality industry

FIND OUT HOWGET STARTED

Hospitality – the very nature of the business requires the pinnacle of customer service and enhanced guest and business relationships. We understand the culture, the work ethic and the spirit of the hotel business. Our rich experience of over 7 years working with 5 star hotels with over 500 rooms plus, 4/5 star resort style hotels or 5-10 rooms resort style has taught us a thing or two about what works and what doesn’t. Our journey over the years has many milestones, learnings and process improvements and we are constantly finding better ways to work, be it automating regular tasks or even going above and beyond to make sure the client has no backlogs Our Hospitality, Reservation to Reporting Solution is a testament to the best practices that we have put in place.

SBS provides support in areas that are critical to the day to day functioning of a hospitality set up such as credit recovery, keeping the aging under permissible limits, close books every month within 5 working days. SBS is also very proficient in managing large number of corporate occupancies, provide after-hours support with income audit, generate daily revenue report before the next day’s business hours and resolve guest queries through e-mail and calls.

Our service
expertise

  • Provide support with credit recovery and help keep the aging under permissible limits
  • Help close books every month within 5 working days
  • Manage large number of corporate occupancies
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  • Provide after-hours support with income audit and generate daily revenue report before the next day's business hours
  • Resolve guest queries through e-mail and calls
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Support we provide

  • Accounts Payable
  • Accounts Receivable
  • Income Audit
  • Month-end
  • Payroll
  • Reservations

Why
Sundaram
Business
Service

  • 7+ years of expertise in providing back office support for upscale 5 star property in Australia
  • Helped manage over 1500+ vendors across the globe ensuring timely payments and communication
  • Provided an efficient extended back office model with three decision makers in the property and rest of finance team housed offshore
  • Provide support with credit recovery and help keep the aging under permissible limits
  • Help close books every month within 5 working days
  • Provide “afterhours” support with income audit and generating daily revenue report before the next day business hours
  • Managing large number of corporate occupancies
  • Resolve guest queries through e-mail and calls
  • Tailor made solutions to meet the specific needs of the hospitality industry

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How SBS improved quality and implemented data security standards for lending back office support for a captive NBFC/MNC in India

Our process-driven reservations back office streamlined employee turnover and managed surge reservations loads of up to 120 per day.

  • Record to
    report
  • Payroll
  • Customer Lifecycle
    Management

Ready to gain a competitive edge?