Hospitality – the very nature of the business requires the pinnacle of customer service and enhanced guest and business relationships. With our rich experience of over 7 years working with 5-star hotels with over 500 rooms plus, 4/5 star resort-style hotels or 5-10 rooms resort style, we understand the culture, the work ethic and the spirit of the hotel business. Our Hospitality, Reservation to Reporting Solution is a testament to the best practices that we have put in place. Our journey over the years has many milestones, learnings and process improvements and we are constantly finding better ways to work, be it automating regular tasks or even going above and beyond to make sure the guest of our clients receive best in class service.
Our service
expertise
- Manage large upscale and resort style properties
- Book closures with 5 business days
- Manage over 1500+ vendors across the globe ensuring timely payments and communication
- Expertise in hospitality related software such as Opera and various online travel agent portals
- Guest query resolution
Support we provide
- Accounts Payable
- Accounts Receivable
- Income Audit
- Month-end activities
- Payroll
- Reservation Support
Why
Sundaram
Business
Services
- Tailor made solutions to meet the specific needs of hospitality industry of various sizes
- One-stop solution: Reservations and finance support
- Ability to support with guest related communication
Ready to gain a competitive edge?
What our clients have to say
Margaret Mote - CEO at Bongiorno Group
"We couldn't be more delighted with the business partnership we have with SBS. We have moved on from outsourcing only our SMSF business to now outsourcing our tax returns as well. It is important for anybody considering outsourcing that you treat the team as part of your business and we encourage anybody who is thinking about outsourcing to considering partnering with SBS."
James Edmonds - COO at Powerwrap
“They’ve really switched on in terms of being able to understand what our process are and not simply taking a process and doing it without a sort of questioning and having any insights. In terms of the reason why we see SBS as our partnership is exactly that is any partner that you have within business you want to be able to have shared set of values. Quite frankly SBS have been very proactive about offering additional services and helping us understand how we can actually build better efficiencies within the organization.”
Jayne Coppins - CompliFast Solutions Manager at QED Risk Services
“Not only that you align with our values and our core business ideas and what we’re trying to achieve for the industry in Australia and attention to detail, I have found to be exceptional. The SBS management and the team even down to our individual team members I believe that they are completely on board with us, they take ownership of their role and they are really a great team to work with. They listen to what our needs are, offer assistance and I just see it as an ongoing relationship and I couldn’t be happier.”
Connie Mckeage - CEO at OneVue
"The reason why we chose SBS in the first place is that we thought we could develop a very good long term partnership with people that we trusted they were competent and I’ve never looked back. We still make the same decision. What people say, as you will know, is that prices what you pay and value is what you will get. We get a lot of value from SBS but let me tell you why this relationship is most important. We really really value the relationships that we’ve built, we trust the people and the organization and they really deliver constantly very good quality."
Nigel Harris - Partner at Burton Sweet
“We have been using Sundaram’s services since 2015, and they have become a highly valued part of our team. Sundaram provides an effective and flexible resource which enables us to get draft accounts out to our clients on a timely basis year round, especially during our busy summer season when we have reduced team members available in our own office.”
What our clients have to say
ConneiMckeage from OneVue
You never look offshore to lower cost like what you look offshore for is to increase quality and hopefully lower cost and a lot of people had made mistakes in their partnerships in going offshore … the reason why we chose SBS in the first place is that we thought we could develop a very good long term partnership with people that we trusted that were competent and I’ve never looked back …. We really really value the relationships that we’ve built, we trust the people and the organization and they really deliver constantly very good quality…a lot of them have six sigma and they constantly looking for ways of improving things
Margaret Mote from Bongiorno Group
More delighted with the business partnership we have with SBS so we have moved on from outsourcing only our SMSF business to now we outsource around a thousand tax returns to SBS every year, its fantastic for our business that we got a scale able team
James Edmonds from Powerwrap
They’ve really switched on in terms of being able to understand what our process are and not simply taking a process and doing it without a sort of questioning and having any insights. In terms of the reason why we see SBS as our partnership is exactly that is any partner that you have within business you want to be able to have shared set of values.Quite frankly SBS have been very proactive about offering additional services and helping us understand how we can actually build better efficiencies within the organization
Jayne Coppins from QED Risk Services
“Not only that you align with our values and our core business ideas and what we’re trying to achieve for the industry in Australia and attention to detail, I have found to be exceptional. The SBS management and the team even down to our individual team members I believe that they are completely on board with us, they take ownership of their role and they are really a great team to work with. They listen to what our needs are, offer assistance and I just see it as an ongoing relationship and I couldn’t be happier.”
